Pricing

Pricing available upon request.

 

Return Policy

All sales are final. We do not issue refunds or allow exchanges to be made.

 

Purchase for Personal Use Only

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

 

Shipping

We do not ship to P.O. Boxes. Please allow 3-5 business days for order processing and verification, and an additional 3 - 4 weeks for delivery.

All domestic orders are shipped UPS or FedEx Ground. International orders are shipped FedEx Express Service. Shipping fees are calculated as flat-rate per country and may include additional fees calculated on a per-item basis and determined by order weight. Products may include an additional handling charge.

We are not responsible for any lost, stolen, or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped. All domestic shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

 

Copyright & Trademarks

All content of our website including text, graphics, logos, buttons icons, images, and software, is the property of J. Taylor LLC and is protected by the United States and international copyright laws.  Any use of our web sites, including reproduction and internet links, is strictly prohibited without our prior written permission.

 

Using this Site

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

 

Secure Processing

We currently go through Paypal to process orders.  Paypal uses secure processing called SSL Encryption Technology, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information so that it cannot be read while being transferred over the internet.

 

Privacy

We respect our customer’s account information as private and confidential information and will never share this with any outside affiliation or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.

 

F.A.Q.

I changed my mind. Can I get a refund or make an exchange for a new size/color?

We do not accept returns for refunds, credits, or exchanges. All sales are final. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number.

 

How do I know that the size I ordered is the right size for me?

Under each item description, there are item measurements. There are no exchanges allowed so please make sure that you verify the measurements for each item prior to selecting it for purchase.

 

Can I track my order?

All customers receive a shipping confirmation e-mail when their order ships, which includes the FedEx tracking number.

 

When will I receive my order?

Please allow 3 business days for order processing and verification, and an additional 3 - 4 weeks for delivery. We do not ship out on Saturdays or Sundays.  If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.

 

What shipping carrier do you use?

We ship all orders via Federal Express or UPS. We do not use any other shipping carriers.

 

Can I contact you directly with any questions?

Please email info@artbyjtaylor.com with any questions regarding your order. We will try our best to reply to your question(s) within 24-48 hours.

 

Do you accept check payments?

We do not accept payments by check.  We currently accept Visa, Mastercard, American Express, Zelle, Cash App, and Paypal payments only.

 

Why does my billing and shipping address have to match?

We require that your billing and shipping address match as an additional step to prevent credit card fraud.

 

I do not live in the United States. Can I place an order?

We do not accept international orders online, please contact us at info@artbyjtaylor.com for international purchases.

 

Can I order other items that are not offered on the web-store?

We are only offering a select group of items through the webshop at this time. Please add your e-mail to the mailing list to receive product release updates.

 

Do you sell wholesale?

We do not sell wholesale.